Effective Date: May 7, 2026

Welcome to Beyond Blue Outdoor Group. These Terms of Service (“Terms”) govern your use of our website at https://beyondbluegroup.com/, our SMS messaging program, and the pool construction and outdoor services we provide. By engaging with our services or opting in to our SMS communications, you agree to these Terms.

Please read these Terms carefully. If you do not agree, please do not use our SMS services or website.

1. SMS Messaging Program — Use Cases

By opting in to receive text messages from Beyond Blue Outdoor Group, you consent to receive SMS messages related to the following purposes:

Appointment Confirmations — Messages confirming scheduled consultations, site visits, or service appointments.
Appointment Reminders — Messages reminding you of upcoming appointments or scheduled work.
Follow-Up Messages — Post-appointment or post-project communications, including satisfaction check-ins and next-step coordination.
Voice Call Text-Backs — Automated text replies sent when we are unable to take your call, allowing us to continue the conversation by SMS.
Informational Updates — Project status updates, scheduling changes, weather-related delays, and other service-related notifications.

2. Opt-Out and Help Instructions

You may opt out of our SMS messaging program at any time and at no cost.

Reply STOP to any message from Beyond Blue Outdoor Group to unsubscribe from SMS communications. You will receive a one-time confirmation that you have been unsubscribed, after which no further messages will be sent.
Reply HELP to any message to receive assistance, including how to contact our support team.
For additional support, you may contact us directly at info@beyondbluegroup.com.

3. Customer Support Contact

If you have questions about our SMS program or any of our services, you can reach our customer support team using the contact information below:

Beyond Blue Outdoor Group
4400 US-40
Blue Springs, MO 64015
United States

Phone: 816-622-8033
Email: info@beyondbluegroup.com

4. Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier may apply to each message sent or received.
Message frequency varies. The number of messages you receive will depend on your interactions with us and the nature of your project or appointment.
Beyond Blue Outdoor Group is not responsible for any charges imposed by your wireless carrier related to SMS messages.

5. Carrier Liability Disclaimer

By participating in our SMS program, you acknowledge and agree to the following:

Wireless carriers are not liable for delayed, undelivered, or otherwise interrupted text messages.
Beyond Blue Outdoor Group is not responsible for any delays, failures, or technical issues caused by your wireless carrier or its network.
Message delivery is subject to the availability of carrier networks, and certain carriers may not support all features of our SMS program.

6. Age Restriction

Our services and SMS program are intended for individuals who are 18 years of age or older. By using our SMS services or providing your phone number for SMS communications, you confirm that you are at least 18 years old. If you are under 18, please do not opt in to our SMS program or provide personal information through our website.

7. Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information — including phone numbers and SMS opt-in data — is described in our Privacy Policy. By using our services, you also agree to the terms of our Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Service Limitations and Liability

8.1 Pool Construction and Outdoor Services

Beyond Blue Outdoor Group provides pool construction, installation, design, and related outdoor services. All projects are subject to written estimates, contracts, and any applicable local permits or regulations. Final pricing, timelines, and scope are governed by the project agreement signed between Beyond Blue Outdoor Group and the customer.

Service availability may vary by location and is subject to scheduling, site conditions, weather, and material availability.
Project timelines are estimates and may be affected by circumstances outside our reasonable control, including weather delays, supply chain disruptions, and permitting timelines.
Beyond Blue Outdoor Group is not liable for indirect, incidental, or consequential damages arising from delays, weather events, or other conditions outside our reasonable control.

8.2 Direct Mail Advertising and Promotional Materials

From time to time, Beyond Blue Outdoor Group may distribute direct mail, promotional flyers, postcards, and other advertising materials. The following limitations apply:

All offers, pricing, and promotions communicated through direct mail or advertising materials are subject to availability and may be modified, limited, or discontinued at any time without prior notice.
Promotional pricing is contingent on a valid signed agreement and a qualifying property assessment.
Beyond Blue Outdoor Group is not liable for typographical errors, printing errors, or misprints in advertising materials. We reserve the right to correct any such errors at any time.
Receipt of direct mail does not constitute a binding offer of services or pricing.

8.3 Cancellation and Rescheduling

Customers may cancel or reschedule consultations and non-contracted appointments by contacting us at least 24 hours in advance whenever possible.
Cancellation, rescheduling, and refund policies for active construction projects are governed by the signed project agreement between Beyond Blue Outdoor Group and the customer.
Deposits, retainers, and milestone payments may be non-refundable as set forth in the applicable project agreement.

9. Modifications to These Terms

Beyond Blue Outdoor Group reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services or SMS program after any changes constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services will be resolved in the appropriate courts of Missouri.

11. Contact Us

For any questions regarding these Terms of Service, please contact us: