A pool with a timber deck in a garden

Privacy

Privacy policy

Effective Date: May 7, 2026

Beyond Blue Outdoor Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://beyondbluegroup.com/, contact us, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you complete a website sign-up form, request a quote, schedule a consultation, or otherwise contact us. The information we collect includes:

  • Name
  • Email address
  • Phone number
  • Physical address

This information is collected primarily through sign-up forms on our website. We do not collect sensitive personal information unless you choose to provide it.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

2.1 Service Delivery and Communication

  • To respond to inquiries, quote requests, and customer service questions
  • To provide pool construction, design, and related outdoor services
  • To communicate with you about projects, estimates, and account-related matters

2.2 Appointment Scheduling and Reminders

  • To schedule consultations, site visits, and service appointments
  • To send appointment confirmations, reminders, and follow-up messages

2.3 Marketing Communications (With Consent)

  • To send promotional offers, seasonal updates, and informational content
  • Marketing communications are sent only to individuals who have provided consent, and you may opt out at any time

3. SMS Opt-In and Consent

Beyond Blue Outdoor Group offers SMS (text message) communications to customers who choose to opt in. The following describes how SMS consent is collected and managed:

  • SMS consent is collected through our website sign-up page.
  • To opt in, you must affirmatively check an unchecked consent box indicating that you agree to receive text messages from Beyond Blue Outdoor Group.
  • SMS opt-in is never required as a condition of purchasing any goods or services.
  • You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, measure performance, and support marketing efforts. Specifically, we use:

  • Google Analytics — to measure website traffic, user behavior, and overall site performance.
  • Google Ads — to support advertising campaigns, conversion tracking, and remarketing.
  • Meta (Facebook) Pixel — to measure the effectiveness of advertising on Meta platforms and deliver relevant ads to users who have visited our site.

4.1 Purpose of Tracking

These tools help us understand how visitors use our website, improve our services, and deliver more relevant advertising to current and prospective customers (remarketing).

4.2 Managing Cookie Preferences

You may manage or disable cookies at any time by adjusting your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Security and Handling

Beyond Blue Outdoor Group takes reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding the personal information we hold about you:

  • The right to access the personal information we have collected
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information, subject to certain legal exceptions

To exercise any of these rights, please contact us at info@beyondbluegroup.com. We will respond to verified requests within a reasonable timeframe.

6.1 California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

  • Right to Know — You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for which it is used.
  • Right to Delete — You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.
  • Right to Opt-Out of Sale — We do not sell your personal information. However, you have the right to opt out of the sale of personal information.
  • Right to Non-Discrimination — You will not receive discriminatory treatment for exercising any of your CCPA rights.

To submit a CCPA request, please email info@beyondbluegroup.com. We may need to verify your identity before processing your request.

7. Mobile Information Sharing Statement

We want to make our SMS data practices unambiguous. Mobile information collected through our website — including phone numbers and SMS opt-in data — is treated with the highest level of privacy and is never shared with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The most current version will always be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Beyond Blue Outdoor Group
4400 US-40
Blue Springs, MO 64015
United States

Phone: 816-622-8033
Email: info@beyondbluegroup.com
Website: https://beyondbluegroup.com/

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